Your custom is valuable to us and so we take the subject of protecting your privacy as an essential part of our relationship with you.
Storing your information
We will collect the minimum amount of information necessary in order that a visit to our site meets your expectations.
In order to purchase items on this website, we will ask you to provide and we will store some personal information.
This may include:
- your name
- e-mail address
- billing address
- delivery address
- telephone number
- product selections
- credit card or other payment information
Personal & user information collected while you visit our site will be stored on a secure server & is held in full compliance with the Data Protection Act 1998.
Fasteronline and our selected third party providers of adverts and content may collect and store information about your location on the internet (e.g. the URL you came from, your IP address, domain details), the telephone area code where your computer is located and the country where applicable, the pages on our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website (‘User Information'). We may collect this data even if you do not register with us.
Please note: Our site may from time to time be monitored in order to improve the quality of service we provide.
Using your information
We only use your information to:
- Process your order with us;
- Provide Statistical data to improve this website and the services it offers to you;
- Provide relevant website content and advertisements to you;
- Administer this website;
- notify you of products or special offers that may be of interest to you (if you agree).
- process & deliver your order
- email you in the event you do not complete a purchase after visiting us (Please note that we have the ability to retain your contact details should you input them even if you do not complete your registration or transaction by clicking submit. Such contact details may be used to contact you to assist with your registration/transaction).
You agree that we can contact you for any of the above purposes either by phone, e-mail or in writing. You will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.
As part of our registration process or if you enter contests or prize draws on our site we include your details on our database to receive information from Fasteronline by e-mail (but also on rare occasions by mail or by telephone), about products, promotions or extra special offers that you may be interested in. If you do not wish to receive this information, please tick the appropriate box during the registration process.
Every email we send out will have an automatic unsubscribe option. If you no longer wish to hear from us please unsubscribe using that link.
In order to process & deliver your order, limited elements of your personal information may be supplied to other businesses associated with Fasteronline and to reputable third parties (i.e. carrier & courier services). Fasteronline requires all of them to treat your personal information as confidential and to comply with all current Data Protection and consumer legislation.
If the police or any other regulatory or government authority investigating suspected illegal activities requests your personal information or user details we will comply.
We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances already mentioned).
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Further information on the security of our site can be found in the ‘website terms & conditions’.